Press release - Harpenden, Hertfordshire, UK - April 8, 2015
D2D-Print is pleased to remind the customers regarding the refund policy of the company. This is the commitment of the company to continuously provide the services which the valued customers truly deserve.
In the event that upon receipt of the print consignment, the customers are not fully satisfied with the finished output, the company encourages the customers to notify them immediately. The said issue will promptly be investigated and given the resolution as fast as possible.
If the problem can directly be pointed out to the works done by D2D-Print, they will at once do again the task, hand out the replacement printing, and take back the substandard outputs. In case the reprinting is not the viable option on hand, they will get all the defective outputs and credit the customers in full. Another alternative is through negotiating a partial credit to pay for the usable item.
In case that the root of the problem can’t be solely determined as committed by the company, they are willing to have the compromise remedy with the customers via crediting the job or doing the reprint at a lesser amount.
If it cannot be found as to whose fault it is, D2D-Print will follow the resolution given by the chosen third party arbiter. This mentioned arbiter should be an independent third person agreed both by the customers and the company.
The orders which fail to meet the published specification of the company and were personalised by the customers, and if the problem is found out to be on the part of the customers are excluded from the refund.
For more information and other questions regarding the refund policy, contact D2D-Print or visit their website.
D2D-Print was established to give support to the different companies in promoting their business offers. In addition, other non-commercial groups can also benefit from the services by the company as they disseminate information about various events. D2D-Print specialises in printing services that cover several products such as the business cards, banners, stationaries, leaflets, and flyers to name a few. D2D-Print is a VAT-registered company under the no. 360827647. The company strives for excellence in every aspect of their services to ensure the delight and contentment of all their customers. If you wish to talk to them directly, you can do this by calling the number 0844 884 5033 that is free of charge. The office hours of the company is from Monday to Friday between 9:00am-5:30pm. Visit their website at www.d2d-print.com.